Dropshipping

Would you like to sell our white goods to your customers without having the expense of holding stock and dealing with shipping?

This is an excellect opportunity to make good money offering our white goods by dropship.


How it All Works

1. Send us an email from this link here – dean.syme@capitalcooling.com – and include your website address as well as a brief description on how you plan to sell them. We will then if approved, set you up an account with a discount from the advertised prices. You then advertise them on your website or online marketplaces to your customers at the price you decide. 


2. Once you have got an order from your site, you order the item from us and keep your profit, put the customers name and address on the shipping details section.


3. We dispatch the item direct to your customer for you and handle the warranty.


4. Payment can be made by debit card, credit card or paypal.

5. Delivery is free for all our products. Thee smaller items are sent by DPD next working day and the large items are 3-5 working days delivered by our own transport team. This includes unpacking and positioning as well as rubbish removal.


Where we deliver to

We deliver free to all mainland UK except Northern Ireland and the islands.


Pricing

Your discount prices and products can be viewed once you have registered. You can set on your own website any price you wish above that.

VAT

VAT is charged at the current rate of 20%.


Customer Accounts

Access to your account is password protected, upon registering you will be required to set up a customer account with your own personal password, these passwords are encrypted and we cannot view them. Every time you make a purchase you will require your login e-mail address and password. If you ever lose your password, you can request it to be automatically e-mailed to you. The benefits of a customer account are 1). your details will be automatically recovered so you do not have to type them in again, 2). you can track the status of your orders, and 3). you will receive regular notifications concerning updates.

Barcodes

Barcodes are required when selling on some sites. These can be accessed by request

Payment

Payment can be made by Credit/Debit card or Paypal.

Cards are processed securely through our Worldpay account. Paypal is quick and safe and can be used to make payments by card or your own paypal account.

Customer Returns or Complaints

1. We will replace any item, free of charge, if it is found to be faulty, or not as described. Depending upon the value of the item, we may not ask for it to be returned, but for higher value items, we would require to be returned to us before replacing.

2. If the item is not faulty and the customer no longer wants it, we will accept return of the item, and provide a full refund for the cost of the item less 15% restocking fee.